behind every bill. ahead of every payment.

the RBI-authorised payments company powering CRED, Dreamplug Paytech Solutions Private Limited (DPSPL) enables businesses to accept payments the way their customers prefer to pay. it serves as the leading Bharat Connect Customer Operating Unit for bill payments.

safe by design

in payments, trust is everything. Dreamplug Paytech Solutions is authorised by the Reserve Bank of India and independently certified for security and privacy.

trusted by: Zepto, IRCTC, redBus, Urban Company, Nykaa, boAt, and others

grievance redressal

we take feedback seriously. here is how to reach us and how far you can escalate.

LevelContactChannel
L1 – SupportCustomer supportsupport@dpspl.co.in
L2 – Nodal OfficerAravind Ashoknodalofficer@dpspl.co.in
L3 – RBI OmbudsmanIntegrated Ombudsman Scheme, 2021cms.rbi.org.in
let's talk
Look up your order by order ID, view its details, and submit a grievance on our portal.
Open grievance portal